Incident Details

This page contains all current information on the status of this incident.



Start

2020-11-16 07:30:00 PST


End

2021-01-12 08:00:00 PST


Severity

Minor Performance Issue


Current Status

Resolved


Services Impacted

- Zoom


Coordinator

Tony Ling
Zach Dixon
Angela Greensweight


Description

Connectivity issues with Zoom In District Buildings:
This situation is impacting only those who are utilizing in-district internet access (in buildings or WiFi school locations).
- Staff should either switch classes to Google Meet or work from home.
- The issue is impacting all LBL districts and we are working with LBL to resolve this issue as quickly as possible.



Timeline

2020-12-01 07:59:31 PST

Our continual tests are proving to be successful. We will continue to monitor Zoom meeting quality statistics.

2020-11-16 07:30:00 PST