Incident Details

This page contains all current information on the status of this incident.

Start

2021-01-13 10:00:00 PST

End

2021-01-13 11:11:00 PST

Severity

Minor Performance Issue

Current Status

Resolved

Services Impacted

- Canvas

Description

Instructure (Canvas) has been made aware of users running into an error when using the Rich Content Editor (RCE) within Canvas. The issue has been identified and a fix is being implemented.

Timeline

2021-01-13 11:11:00 PST

This incident has been resolved.

2021-01-13 11:06:18 PST

A fix has been implemented and we are monitoring the results.

2021-01-13 10:00:00 PST